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Most children at some stage will use the internet. Many parents,
on the other hand, have had little or no exposure. As a result,
parents often find it difficult to understand the issues involved
and therefore have problems discussing them with their children.
This topic aims to help parents develop a basic understanding of
the internet and learn some of the terms their children may use
in discussing it.
This topic covers:

What is the internet?
The internet is a massive network of computers from around the
world all connected by cable and satellite. When users are connected
to the internet, they can receive text, images, video and sound
on their computer from computers anywhere in the world. Just as
there is a book or magazine on nearly every subject in local libraries,
bookshops or newsagents, so is there information on virtually every
subject on the internet. The internet is sometimes called the world
wide web (www) or just the net.
Being on the internet is called being on-line. Playing on the
internet or hunting for information is called surfing
the net. In 2003 there were about 619 million internet users worldwide
and 10.9 million in Australia.

Accessing the internet
You can use public access machines to access the internet
free of charge in most public libraries and for a small fee at internet
cafes that can be found in most major cities. Methods of home access include dial-up (using a modem), broadband (over phone lines or cable), wireless (which connects through cable but transmits everywhere in the house) and newer model mobile phones.
Internet Service Provider (ISPs) are companies which
act as a link between your computer and other computers. To provide
this service they have sophisticated hardware and communications
software. They charge users a fee for this service and usually
provide some level of support.
Browser software needs to be installed on
your computer to enable you to use the world wide web. Most newer computers come with
browser software automatically installed.
Email software enables users to send messages to other
users. This may come in a package with your browser software or
you can buy it separately. Some commonly used emailing software
packages are Netscape Messenger, Eudora, Outlook and Outlook Express.

How to use the internet
When you connect to the internet, you are effectively making a
phone call. Using your modem, your computer dials out and connects
through your ISP to the internet. If your ISP is in the same State
as you, the cost of connection is the same as the cost of a local
phone call. Your ISP charges are in addition to the phone call charge.
Some ISPs have toll-free numbers for users in country and rural
areas.
Once connected to the internet, there are several features of
the internet you can access. You can:
- access information from the world wide web
- send and receive emails
- visit chat rooms
- use instant messaging
- join social networks
- join newsgroups
- view videos and / or listen to radio stations (streaming
content) (only available if you have audio or video facilities
attached to your computer).
Access information from the world wide web
Any individual or organisation can create a website
on which they can provide any information they choose to. Information
on a website is usually separated in a logical way into web
pages. Web pages include: information about a company and
its services, promotional materials, information on any topic, reports,
facts and figures, links to other relevant websites and so on. The
possibilities are endless.
There are two main ways of accessing information on the world
wide web. You can:
- go directly to an individual or organisations website
(if you know their web address or url
(Universal Resource Locator))
- use a search engine to locate some information you are looking
for, possibly over a number of websites. To use a search engine
you dont need to know any specific addresses.
If you know a web address
Each website has a unique address or url. If you know a website
address, you can type it in and go directly to that individuals
or companys website and access their information.
If you visit a particular website frequently, you can set up a
bookmark for it, so that you can easily find it again.
Depending on your browser, sites you have bookmarked are listed
as Bookmarks or Favorites.
Using a search engine
Search engines are tools that are available once you connect to
the internet. You enter keywords (search items) relevant to the
information you are looking for and the search engine produces a
list of websites that contain those keywords. From the list you
can select one or more website that you think will be helpful for
you. Generally, the more search items you provide, the better your
results will be. Some commonly used search engines are Google and
Alta Vista.
Once you have found the information you want you can either look
at it on screen or download it. Downloading is the term
used for saving information from the internet onto your own computer
so that you can access it after you have disconnected from the internet.
You can download documents, images, software and many other forms
of information. You can also print information from the internet.
Once you have gone to a particular website, you will often find
links to other websites. In this way you can jump between many websites
to look for the information you want. Searching for information
by going from one website to another is known as surfing.
Send and receive emails
Email is an electronic form of sending a letter to another person.
You can attach documents and photos which arrive at their destination
in the same format as you sent them. Email is a very quick and cheap
means of communicating and is very widely used. Your ISP will set
up an email address for you when you join up with them. If you do
not have an ISP, for example if you primarily use public access
machines, you can still access emails by setting up a free
account.
Visit chat rooms
Chat rooms (sometimes called chat lines) are a means by which
one person can talk (by typing text) to another person or to a group
of people. Its like being in a building with hundreds of roomsyou
can choose a room by a topic or location and have an open discussion
with the people in that room. The people you chat to are from all
around the world. From a childs point of view they should
be classed as strangers. Some chat rooms are monitored, which makes
sure decent language and conduct are maintained. Others are not.
Chat lines are very popular with children and young adults.
The NetAlert website has safety tips for using internet
chat rooms. The brochures cover topics such as chatting safely,
selecting a filter and general internet safety. Information can also be acessed through the NetAlert Helpline 1800 880 176
Use instant messaging
By using instant messaging you can talk to someone
over the internet, by sending messages to and fro. Some commonly
used instant messaging systems are ICQ, Yahoo, MSN and AOL.
Join social networks
Social networking using services such as MySpace and Facebook is popular among young people. Users are provided with a webpage on which to describe themselves and can include photos, videos, music, a diary or blog (short for web log) and links to their friends' webpages.
Join newsgroups
Newsgroups are an electronic bulletin board, accessed by using
the same or similar software to your email software. People join
news groups of common interest and share ideas and resources on
the chosen topic.
Some newsgroups are monitored and stick tightly to the topic,
whilst others are not and contain adult conversation. Some newsgroups
may be used by paedophiles.
View videos and/or listen to radio stations
Viewing videos on-line, listening to radio stations or playing
music is making use of streaming content. Streaming
content means that you can view activities in other places as they
happen, for example, you can see what is happening in Times Square
in New York and on the NASA site you can view space shuttle activity.
Or you can listen to radio programs as they are broadcast or watch
music videos. Some commonly used streaming content programs are
RealMedia, Quicktime and Microsoft Media Player.
On-line video chat is like a chat line but with pictures and voice.
A small personal video camera is attached to the computer. These
cameras make it possible to see the person you are talking to.

What parents can do
Learning more about the internet is a good first step to being
able to discuss it with your children. Spending time with your children
as they use the internet will help you to learn more and your children
may even appreciate the opportunity to be able to teach you something.
For more strategies about children and the internet, see related
topic The internet: benefits,
dangers and strategies.

Related topics
The internet: benefits, dangers
and strategies
What are the risks involved with
my child using the internet?
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